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FAQs
How do I contact customer service?
Please send us an email to cosmosgoods.ltd@gmail.com and we'd be happy to help!
When will my order be processed?
Once you receive your order confirmation email, your items will typically be packed and dispatched within 1–2 business days. Your parcel usually reaches the local postal service within 2 business days after your order is placed. At that point, we’ll email you the tracking number.
How long will it take to receive my order?
Delivery usually takes around 6–8 business days from the time you receive your tracking number.
Please note: For customers in the United States, customs inspections can take longer, so delivery may take approximately 6–13 working days.
Do you charge taxes on your products?
No additional taxes apply. All prices shown are final and tax-inclusive.